Scatter Slots Privacy Policy: How We Handle Your Personal Data

When you register an account on scatter slots, we collect the personal information you provide directly to us, including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect a government-issued identification document to verify your identity and confirm that you meet the minimum age requirement of 21 years old as required under Philippine gaming regulations. During your use of the platform, we automatically collect certain technical data such as your device type, browser version, IP address, and session activity logs. This technical information helps us maintain platform security, detect unusual account behaviour, and improve the overall experience for all Filipino players. We may also collect information about the games you play, the bets you place, and the transactions you make, which allows us to provide accurate account histories and process withdrawals correctly. All information collected is limited to what is genuinely necessary for the operation of the platform and the fulfilment of our legal obligations under Philippine law.

The personal data we collect is used primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our responsible gaming and anti-fraud obligations. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or this privacy policy. Your gaming activity data is used internally to monitor for problem gambling patterns and to ensure that our platform remains fair and compliant with applicable Philippine regulations. We do not use your personal information to send unsolicited marketing messages unless you have explicitly opted in to receive promotional communications from us. Aggregated and anonymised data may be used for internal analytics and platform improvement purposes, but this data cannot be used to identify any individual player. If you contact our support team at [email protected], the information you provide in that communication will be used solely to resolve your query.

Scatter slots does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners, but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of scatter slots or its players. In the event of a business restructuring or transfer of ownership, your data may be transferred to the new entity, but only under the same privacy protections described in this policy. We will notify you of any such transfer in advance wherever it is reasonably practicable to do so.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard protocols, ensuring that your account credentials and payment details are protected during every session. Access to personal data within our organisation is strictly limited to staff members who require it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews of our systems and processes to identify and address potential vulnerabilities before they can be exploited. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law, and we will take immediate steps to contain and remediate the incident. While we work hard to protect your data, we also encourage you to use a strong, unique password for your scatter slots account and to keep your login credentials confidential at all times.

As a player based in the Philippines, you have the right to request access to the personal information we hold about you at any time, and we will provide a copy of that information within a reasonable timeframe upon receipt of a valid request. You also have the right to request correction of any inaccurate or incomplete data in your account, and we encourage you to keep your profile details up to date through the account settings page. If you wish to have your personal data deleted, you may submit a request to [email protected], and we will process your request in accordance with our legal retention obligations — please note that some data may need to be retained for regulatory or fraud prevention purposes even after account closure. You have the right to withdraw your consent to data processing at any time where processing is based on consent, though this will not affect the lawfulness of processing carried out before the withdrawal. If you believe your data rights have not been respected, you are entitled to raise a complaint with the relevant data protection authority in the Philippines. We are committed to responding to all data rights requests promptly and transparently.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, anti-money laundering regulations, and our internal compliance policies. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to meet regulatory requirements. When your data is no longer required for any lawful purpose, it is securely deleted or anonymised in accordance with our data disposal procedures. Our platform uses essential cookies to maintain your login session and ensure the platform functions correctly on your device — these cookies are strictly necessary and cannot be disabled without affecting your ability to use the platform. We may also use analytics cookies to understand how players navigate the platform, but these are anonymised and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, and further information about the cookies we use is available by contacting us at [email protected].

Scatter slots reserves the right to update this privacy policy at any time to reflect changes in our practices, legal requirements, or platform features, and the revised policy will be posted on this page with an updated effective date. We recommend that all players review this page periodically to stay informed of how their personal data is being handled. If we make a material change that significantly affects your rights or the way we process your data, we will make reasonable efforts to notify you via email or an in-platform notice before the change takes effect. Your continued use of the platform after a policy update constitutes your acceptance of the revised terms. If you have any questions about this privacy policy or how your data is handled, please do not hesitate to contact our support team at [email protected] — we are always happy to help Filipino players understand their privacy rights.